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Privacy Policy

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At WhiteHosts, we value your privacy.

  • We collect only necessary information such as your name, email, billing address, and payment details to process orders and provide hosting services.
  • Your personal data is never sold or shared with third parties, except when required by law or to complete your order (e.g., domain registration authorities, payment gateways).
  • All sensitive data, including payment information, is encrypted and stored securely.
  • You can request deletion or update of your personal data by contacting our support team.

Refund & Return Policy

  • We offer a 7-Day Money-Back Guarantee for all hosting plans.
  • If you are not satisfied with our services, you may request a full refund within 7 days of purchase.
  • Refunds will be processed after deducting applicable taxes and transaction fees.
  • Refunds are not applicable for:
  • Domain name registrations or transfers
  • SSL certificates
  • Third-party add-ons
  • To request a refund, please contact our support department via the Client Area or email us at help@whitehosts.com

Service Policy

  • At WhiteHosts, we strive to deliver fast, reliable, and secure hosting services.
  • Service Availability: We guarantee 99.9% uptime on all hosting plans (excluding scheduled maintenance).
  • Support: 24/7 customer support is available via email, live chat, and ticket system. Contact us at help@whitehosts.com.
  • Fair Usage: Customers must comply with Terms and Conditions to ensure equal resource distribution. Abuse (spam, illegal hosting, phishing, etc.) will result in suspension or termination.
  • Service Modifications: We may update or improve services to enhance performance and security. Customers will be notified of any major changes.
  • Account Responsibility: Customers are responsible for keeping their login credentials secure.

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